Concrete deliverableCycle-time report
01Baseline time
02Pilot time
03Manual touches
Manual back-office work rebuilt as reliable automations using n8n, Make, Zapier and custom AI steps.
Choose the handoff that feels familiar.
Connect approved systems and move structured data automatically.
Route requests to the right approver with status, reminders and audit trail.
Collect data on a schedule and generate consistent reports automatically.
Extract, classify and validate information before routing exceptions to people.
Use triggers and schedules to start workflows without manual reminders.
Log cycle time, exceptions and failure points so bottlenecks become visible.
Turn a repetitive request into a structured flow that captures the right data, applies the agreed rules and keeps approvals visible.
Collect the required fields and attachments in a consistent structure instead of rebuilding context across messages.
Extract, classify or route information using the rules and systems agreed for the workflow.
Send exceptions or approval points to the authorised reviewer with the supporting context attached.
Update the relevant system and show where the request is, what happened and what needs attention next.
Illustrative only, not a client case study. Final scope and outputs are agreed in the proposal.
Select only the workflow modules required for the first automation path; additional systems and branches stay optional until the pilot proves value.
Workflow Automation (n8n / Make / Zapier): A documented workflow with triggers, rules, exception paths and named owners.
Move repetitive work through one controlled workflow instead of manual copy-paste.
Choose the approach based on workflow volume, system access, rule stability and how many exceptions still require human judgment.
| What matters | Single-step automation | Connected operational workflow |
|---|---|---|
| Best fit | A stable, low-risk task between supported tools | Multiple handoffs, validation or approval requirements |
| Exceptions | Handled by the tool or your team | Named owners, alerts and manual recovery paths |
| Controls | Available product settings | Permissions and review gates matched to the process |
| Handover | Your team maintains the setup | Documented workflow, dependencies and support boundaries |
Capabilities, responsibilities and ongoing support are confirmed in the agreed scope.
See a sample first pilotEvery deliverable supports one operating handoff: capture, validation, approval, exception handling or status visibility.
Your staff copy-paste data between tools that refuse to talk to each other
Reports that should take minutes take days
Manual errors keep slipping into invoices, contracts and inventory
Grouped so you can see the scope without reading a catalogue.
We select n8n, Make, Zapier or custom components based on the workflow and hosting needs. Account ownership, licences and handover are agreed before implementation.
We document the workflow, owners and dependencies. After handover, changes follow the agreed support arrangement; maintenance coverage and response times are confirmed separately.
We agree hosting, access permissions, data handling and retention requirements before connecting systems. Logs, approval gates and recovery procedures are part of the scoped design.
The workflow uses agreed validation, alerts and retry rules. Exceptions go to a named owner, with a manual recovery path for work that cannot continue automatically.
Send us the workflow, problem or idea you want to discuss. We’ll reply within one business day.
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