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HR & recruiting

Great candidates accept another offer while your CVs sit unread.

Pilot targetShorter review cycles, more consistent hiring
Project startDate agreed in scope
ValidationMeasured against baseline
What changes

From inconsistent HR handoffs to a measurable people workflow.

Pilot targetShorter review cycles, more consistent hiring
01Today

The friction

Hiring managers screen hundreds of CVs by hand, interview notes are inconsistent, onboarding depends on whoever is free that week, and staff keep asking HR the same policy questions.

02With HAY AI

The operating change

Organise applications against documented job criteria, prepare interview summaries and support onboarding and policy questions. Recruiters review the evidence and retain hiring decisions, with access controls and checks for unfair screening patterns.

Best fit

Companies hiring continuously or scaling teams.

Decision snapshot

Start with one HR workflow and keep the decision human.

Start with one workflow, measure it against the current baseline and expand only after the result is visible.

See a sample first pilot →
Best first pilotInterview documentation and structured review support.
What we measureTime to prepare interview documentation, Completion of required scorecard fields, Consistency of evidence captured across interviews, Corrections required before manager approval.
Human controlFinal hiring, rejection and employment decisions remain human.
Scale ruleKeep, improve or stop the pilot based on evidence before expanding.
Smart HR & recruiting roadmap

From hiring need to supported employee growth

Use AI to organise evidence and administration, not to replace accountable hiring and people decisions.

What happens today
Hiring managers screen hundreds of CVs by hand, interview notes are inconsistent, onboarding depends on whoever is free that week, and staff keep asking HR the same policy questions.
Roadmap

See the operating journey stage by stage.

Open each stage to see the problem, action, deliverable and KPI behind the workflow.

HR & recruiting roadmap

Stage 1 of 7

Needs assessment & job description

Better-fit roles and fewer hiring restarts
The problem at this stage

Hiring starts with a vague request, inconsistent job descriptions and unclear success criteria. Managers, HR and finance may not agree on the role, level, budget or skills before sourcing begins.

Exactly what we do

Turn the hiring request into a structured role brief with responsibilities, must-have and trainable skills, level, budget, team fit and measurable outcomes. Route it for the right approvals before publishing.

What you receive

Approved workforce need, consistent job description, competency profile, interview criteria and a clear hiring baseline.

Opportunity map

Eight practical areas we can improve

See hiring, interview coordination, onboarding and workforce review as connected people workflows with human judgment kept at every consequential decision.

1. Needs assessment & job description

Turn the hiring request into a structured role brief with responsibilities, must-have and trainable skills, level, budget, team fit and measurable outcomes. Route it for the right approvals before publishing.

2. Recruitment & sourcing

Search and organise relevant talent across approved channels, refresh the talent pool, prepare role-specific outreach and track referrals and source quality without sending uncontrolled messages.

3. Screening & prioritization

Extract experience and skills, match candidates against the approved role criteria, create an explainable priority list, flag gaps and duplicates, and keep human review for every meaningful hiring decision.

4. Interview & assessment

Coordinate scheduling, provide structured interview kits and assessments, capture evidence against the scorecard, summarise notes and highlight missing feedback while leaving the final decision with the hiring team.

5. Offer & onboarding

Assemble the offer package from the approved role and compensation rules, route approvals, collect documents securely and launch a role-specific pre-boarding and onboarding checklist.

6. Growth & performance

Connect goals, review cycles, feedback and role competencies. Prepare review briefs, suggest learning paths and show career or internal-mobility options while keeping manager and employee judgment central.

7. Retention & analysis

Combine workforce signals, run lightweight pulse surveys, analyse themes and sentiment, flag explainable retention risks and route a specific intervention to the responsible manager or HR partner.

8. Continuous improvement

Bring review time, completion, exceptions and handoffs into one recurring people-operations review while keeping employment decisions with humans.

Choose your first pilotRecommended starting point

Interview documentation and structured review support.

Start with one role family and one interview process. Capture interview evidence consistently, prepare structured summaries and scorecards, and leave every hiring decision with the responsible people.

What we build

  • Define the interview criteria, scorecard and evidence fields with the hiring team
  • Capture or import interview notes or transcripts for the selected role family
  • Generate a structured summary and draft scorecard tied to the approved criteria
  • Route the draft to the interviewer or hiring manager for correction and final review

How we measure it

  • Time to prepare interview documentation
  • Completion of required scorecard fields
  • Consistency of evidence captured across interviews
  • Corrections required before manager approval
Next expansion

What to add after the pilot

After interview documentation is useful and consistent, add one people workflow at a time.

Sourcing support

Organise approved talent sources and outreach as a separate assistive workflow.

Onboarding assistant

Add role-specific onboarding tasks and policy answers after the hiring workflow is stable.

Performance & development

Introduce review preparation or learning support separately from hiring decisions.

Why this works

Practical before ambitious.

We begin with an assistive workflow, keep hiring and people decisions with managers and HR, and expand only after the process is consistent, useful and explainable.

Current methodBaselineMinimum systemsHuman approvalScale after proof
AI in action

See how evidence is organised without automating employment decisions

Organise applications, interview notes and onboarding tasks so recruiters can focus on people and retain control of hiring decisions.
Recruiter using AI-assisted application review, interview summaries, onboarding checklist and policy guidance

Why this approach works for HR & recruiting

Start small, then connect

Choose one assistive HR workflow and one measurable target first. Expand only after HR and managers accept the process and the result is explainable and useful.

Keep people in control

Final hiring, rejection and employment decisions remain human.

Use the tools already in place

Connect the ATS, HRIS, approved documents, calendars and communication tools already in use without replacing systems of record.

Measure business outcomes

Review the agreed measures: Time-to-review, hiring cycle time, consistency and onboarding completion. Use these to assess business outcomes and decide the next step.

HR & recruiting project process

1. DiscoveryInterview the owner, process lead and people who do the work today.
2. BaselineMeasure time, volume, quality, cost, delays or missed opportunities.
3. Build the pilotConfigure one focused workflow and connect only the data required for the first result.
4. MeasureCompare the pilot with the baseline and review adoption, quality and risk.
5. Decide and scaleKeep, improve or stop the pilot based on evidence, then connect the next stage.
6. Improve regularlyTurn the connected reporting into a recurring operating rhythm for the team.

Suggested start: one workflow can go live first; the next measurable improvement is added only after the first review.

Information we need

  • Current workflow, owner and handoffs
  • Three to six months of relevant examples, records or messages
  • The systems, files, channels and approvals involved
  • Current baseline for Time-to-review, hiring cycle time, consistency and onboarding completion.
  • The person responsible for exceptions and final decisions

Initial diagnostic questions

  • What is the biggest hr & recruiting bottleneck today?
  • How often did it happen last month?
  • What do slow review, scheduling friction, inconsistent documentation or onboarding gaps cost today?
  • Which system or data already records the problem?
  • Can the first pilot run on one role family, hiring team, onboarding path or HR workflow?

Not sure which one fits you?

Book a free 30-minute discovery call. We will identify which use case is worth testing first and what evidence should decide the next step.

Book a free 30-minute discovery call

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